Symptoms CauseAdobe Flash Player, which is embedded into your software, causes a dialog error to appear prompting you to close Apple Safari or Mozilla Firefox before continuing with the procedure. Contact Us What would you like to know? All rights reserved. Powered by vBulletin Copyright © 2016 vBulletin Solutions, Inc. navigate to this website
If you have an earlier version, download and install the most recent version. Background Internal InformationSMART HardwareSMART SoftwareSMART Notebook 11.4 or later collaborative learning softwareOperating SystemsMac OS X 10.11 operating system software, Mac OS X 10.10 operating system software, Mac OS X 10.9 operating The Smart website address mentioned earlier (KnowledgeBase - You're unable to interact with Adobe Flash Player objects in SMART Notebook software after updating to Adobe Flash Player 11.9.X) has now been Here's a link to the reported bug on the Adobe website: https://bugbase.adobe.com/index.cfm?event=bug&id=4011520 Solution A workaround for this issue is to browse SMART Notebook pages with the arrow buttons on the toolbar https://www.smarttech.com/kb/110742
Go to get.adobe.com/flashplayer and download the latest version of Adobe Flash Player to your desktop. SymptomsSMART Notebook software closes unexpectedly when you view a page in a SMART Notebook file that includes an Adobe Flash object. Feedback Please tell us how we can make this article more useful. Smart Notebook Download Free 30-Day Eval MENU ProductsSolo 8Ultra 8Solo 8 Wireless SolutionSolo 5T3 SoftwareHoverCam Flex 10 HoverCam FlexView HoverCam Flex 3.0Whiteboard ConnectorHoverCam TwainHoverCam ExpressHoverCam ContactHoverCam DashTop SupportKnowledgebaseSupport TicketsCustomer ServiceVideo TutorialsUser ManualsWarranty RegistrationFAQ StoreHoverCam
Example: Cause SolutionUsing Internet Explorer, upgrade Adobe Flash Player to version 11.9.900.152 or later from get.adobe.com/flashplayer. Symptoms Simple Adobe Flash Player objects, such as Balloon Pop and Dice, render correctly but you're unable to interact with them. Advanced Adobe Flash Player objects, such as Anagram and Hot Spot, i believe they use firefox flash not ie flash Send PM 18th November 2013,12:13 PM #15 StevieM Join Date Apr 2013 Location Liverpool Posts 2,043 Thank Post 1,249 Thanked 1,176 http://kb.smarttech.com/articles/TROUBLESHOOTING/SMART-Notebook-stops-responding-Adobe-Flash-objects SMART has reported this bug with Adobe.
Cause SMART Notebook software requires Adobe Flash Player version 10.0.x or later, but you have an earlier version installed on your computer. Smart Notebook 11 Background Internal InformationSMART HardwareSMART SoftwareSMART Notebook collaborative learning softwareOperating SystemsWindows XP SP3 operating system, Windows 7 operating systemFirst PublishedOctober 10, 2013Last UpdatedNovember 12, 2013Attachment Feedback Was this article helpful? When the item is dragged into the notebook area you see the first frame (as it were) but clicking on it doesn't do anything. SolutionClose the Safari or Firefox applications, and then select Continue to proceed with the installation. If you don't close Safari or Firefox prior to selecting Continue, the installation won't work.
Send PM SHARE: + Post New Thread Page 1 of 2 12 Last Jump to page: Similar Threads Boardworks interactive flash bits are sometimes not intercative By morganw in forum http://tekconceptllc.com/smart-notebook/smart-notebook-flash-not-working.php What a pain... First published: July 16, 2015Copyright SMART Technologies. Solution Verify that you have Adobe Flash Player 10 or later installed on your computer. Smart Notebook 15
Send PM 31st October 2013,11:20 PM #12 villarica Join Date Oct 2013 Posts 7 Thank Post 0 Thanked 3 Times in 2 Posts Rep Power 0 Problem fixed... I'm fairly sure this has only happened since we moved over to windows 7. Follow the directions from this link to fix the problem: Adobe Flash Player Fix Share this article: Subscribe to this newsfeed: Email RSS Atom « Back to my review here Any suggestions?
These have all worked perfectly for ever until last week. Flash Player For Mac Reset Search Search SMART Notebook software closes unexpectedly when viewing a page in a SMART Notebook file with Adobe Flash objectsPrintable View «Go BackInformation Overview Details IssueThis issue affects SMART Notebook There are two ways to verify your Adobe Flash Player version: online or on your hard drive.
Background Internal InformationSMART HardwareSMART SoftwareSMART Notebook 10 SP2 and 9.7 collaborative learning softwareOperating SystemsMac OS X 10.5 and 10.4 operating system softwareFirst Published13-Sep-07Last Updated29-Apr-09Attachment Feedback Was this article helpful? The time now is 09:35 PM. vBulletin Security provided by vBSecurity v2.1.0 Patch Level 4 (Pro) - vBulletin Mods & Addons Copyright © 2016 DragonByte Technologies Ltd.Copyright EduGeek.netDigital Point modules: Sphinx-based search Follow EduGeek via Smart Exchange Reset Search Search Adobe Flash Player doesn't work in SMART Notebook softwarePrintable View «Go BackInformation Overview Details Issue Adobe Flash Player doesn't work in SMART Notebook software on your Mac computer.
Downloads HoverCam FlexHoverCam ExpressTWAIN DriverWhiteboard Connector Media PressPress KitsProduct BrochuresProduct Information Pathway Innovations and Technologies, Inc. 10211 Pacific Mesa Blvd, Ste 412 San Diego, CA 92121 Main number: 858-224-1489 Sales: 858-224-1490 Characters Remaining: 255 SMART Technologies is a leading provider of technology solutions that enable inspired collaboration in schools and workplaces around the world by turning group work into a highly interactive, Back to search results Related Articles SMART Notebook software closes unexpectedly when viewing a page in a SMART Notebook file with Adobe Flash objects Resizing Adobe Flash Objects in Notebook Software get redirected here Background Internal InformationSMART HardwareSMART SoftwareSMART Notebook 10 software (SP2), SMART Response interactive response softwareOperating SystemsMac OS X 10.5 operating systemsFirst PublishedLast UpdatedAttachment Feedback Was this article helpful?
I've now just had Smart notebook re-installed and the problem persists :-( Last edited by villarica; 16th October 2013 at 12:00 AM. Check the file version in the Version area. Select Get Info in the menu that appears. This issue occurs when you browse by selecting the thumbnail of the page in the page sorter.
Contact Us What would you like to know? Cause A software bug in Adobe Flash Active X control causes Adobe Flash Player objects not to play in SMART Notebook software. In the meantime our teachers will have to put up with either having no interactive Notebook presentations or not being able to show Flash videos from an increasing number of Websites. Send PM 15th October 2013,05:28 PM #4 enbiggen Join Date Dec 2012 Posts 38 Thank Post 17 Thanked 5 Times in 4 Posts Rep Power 8 (In our case it's
All rights reserved. Characters Remaining: 255 SMART Technologies is a leading provider of technology solutions that enable inspired collaboration in schools and workplaces around the world by turning group work into a highly interactive, Posted by Joelyn Hilton on Monday, October 14, 2013 at 8:51 AM (MST) After you update Adobe Flash Player to version 11.9.X, you're unable to interact with Adobe Flash Player objects SEO by vBSEO ©2011, Crawlability, Inc.
I also tried running notebook on a completely different computer with everything up to date (flash etc.) but still have the problem. Related Articles - Support 2nd Camera in Neo 3 is Busy Activeinspire Live Video Feed Airstation Java Error Windows Autofocus LOCK AF-L SOLO 5 Mini 5 Because a USB device was We encourage users to join the discussion and vote to have Adobe correct the issue. All rights reserved.
Ironically, the Flash objects worked on her Mac but not her Windows 7 laptop. Send PM 5th November 2013,08:41 PM #14 sted Join Date Mar 2009 Location Leeds Posts 9,895 Thank Post 338 Thanked 1,464 Times in 1,206 Posts Rep Power 555 Originally Posted Select Notify me to install updates or Never check for updates to ensure that Adobe Flash Player does not update to 11.9.X again. Feedback Please tell us how we can make this article more useful.